ABOUT ACKERMAN PRACTICE MANAGEMENT AND OUR TEAM
Helping Medical & Dental Practices Thrive
At Ackerman Practice Management (APM), we know that running a successful medical or dental practice goes beyond clinical expertise. While you’ve dedicated years to mastering patient care, the business side of practice ownership presents an entirely different challenge.
We’ve worked with hundreds of doctors and dentists across the U.S. and have seen firsthand the frustration of investing in education, staff training, and cutting-edge technology—only to struggle with growth and financial success. The missing piece? Strong leadership and structured systems.
At APM, we specialize in building scalable, efficient business systems that support your vision, increase profitability, and create a stress-free work environment. Our approach is designed to bring predictability, measurable success, and sustainable growth to your practice.
Our Approach: Systems & Leadership for Sustainable Growth
Many practices operate in a state of chaos, with hardworking staff and dedicated providers still unable to achieve consistent success. The core issue is a lack of standardized, well-managed business systems.
APM’s methodology is built on three essential pillars:
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Strategic Leadership – Strengthening leadership skills to drive team success
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Operational Efficiency – Implementing customized systems to streamline workflows
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Sustainable Growth – Ensuring financial security and measurable long-term success
With our customized clinical and business management systems, you’ll gain:
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Structured operational policies
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Defined benchmarks and measurable goals
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Staff training for improved performance
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Business operations support, so you can focus on patient care
We tailor every system to your unique patient base, philosophy of care, and goals, ensuring your practice runs the way you want it to—with consistent growth and financial security.
PRACTICE MANAGEMENT CONSULTANTS
Shana Ackerman
Founder and CEO
Transforming Practices with Proven Systems & Leadership
With over 18 years of experience in healthcare and business management, Shana Ackerman has helped hundreds of medical and dental professionals build thriving, efficient practices.
Shana’s expertise is backed by a Master of Business Administration (MBA), a Master of Accounting, a Bachelor of Science in Neuropsychology, and an Associate of Science in Dental Hygiene. Her diverse background—combining business acumen, psychology, and clinical healthcare—gives her a unique perspective on what makes a practice successful.
Before launching Ackerman Practice Management, Shana served honorably in the U.S. Navy, where she gained invaluable experience in strategic planning, disciplined execution, and operational systems—key principles she applies to practice management today.
A Customized Approach to Success
Shana firmly believes that success starts at the top. A practice owner’s leadership and mindset directly impact the entire business, making strategic leadership skills a critical component of success.
Her approach goes beyond one-size-fits-all solutions. Instead of relying on generic manuals, she customizes every strategy to match:
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The provider’s unique leadership style
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The behavioral dynamics of the team
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The distinct patient demographics of the practice
With over 2,500 onsite visits and thousands of practice evaluations under her belt, Shana has a proven track record of helping medical and dental professionals transform their businesses, improve team dynamics, and achieve sustainable growth.
Leah Martin
Practice Management Specialist
With over 25 years of experience in dentistry and 18 years as a practice consultant, Leah Martin is passionate about transforming dental practices into thriving, efficient, and financially successful businesses.
Leah specializes in customizing practice management systems, evaluating financial health, and providing hands-on training for doctors and their teams. She takes a goal-driven approach, working closely with doctors to identify their personal and professional objectives—both financial and operational—and then reverse-engineers success by optimizing every aspect of the practice.
What truly sets Leah apart is her keen insight and adaptability. She understands that no two practices are alike, and her strategies are always tailored to the unique dynamics of the doctor, staff, and office culture.
Her journey into consulting began after successfully implementing growth-focused systems, marketing strategies, and leadership development in multiple dental practices—doubling production within a year. Inspired by this success, she transitioned into consulting full-time to help doctors and teams achieve sustainable growth, operational efficiency, and a stronger team dynamic.
Leah thrives on the challenge of helping practices evolve, scale, and succeed, and she finds deep satisfaction in seeing the transformation unfold.