FLEXIBLE CONSULTING SERVICES 
One-Time Projects or Comprehensive Support

At Ackerman Practice Management, we offer a range of specialized services that can be engaged as stand alone projects or integrated into our Comprehensive Practice Support Program for ongoing success. Whether you need targeted improvements in billing, HR management, or patient satisfaction, we provide customized plans with actionable steps to drive real results.

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Billing & Coding – Maximize Reimbursements & Minimize Claim Denials

A strong billing and coding system is essential for financial success. We help your team streamline processes to reduce denials, increase reimbursements, and improve cash flow. Includes:

✅ Planning Call with Doctor – Assess current challenges and establish goals.
✅ Onsite Team Meeting – Training session with handouts, training materials, and a team action plan to implement best practices.
✅ Follow-Up with Doctor – Ensure continued success and address any questions.

Human Resource Management – Hire, Train & Retain a High-Performing Team

Effective HR management creates a productive, compliant, and motivated workplace. We provide structured solutions for new hire onboarding, employee policies, and team retention. Includes:

✅ Planning Call with Doctor – Discuss staffing needs, team dynamics, and hiring goals.
✅ Development of New Hire Onboarding Protocol – Create a standardized onboarding process to improve training and retention.
✅ Employee Handbook Development – Establish clear policies and expectations for all staff members.
✅ Compliance Training for New Hires – Covers OSHA, HIPAA, Sexual Harassment, and Bloodborne Pathogensto ensure regulatory compliance.

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If HR Management is an Ongoing Service, it may also Includes:

✅ Monthly Team Meetings – Reinforce HR policies and address team concerns.
✅ Culture & Team Morale Program – Foster a positive, engaged workplace environment.
✅ Development of Practice Procedures & Protocols Handbook – Ensure consistency in office operations and team expectations.

Patient Satisfaction Programs – Improve Retention & Enhance the Patient Experience

A well-trained team ensures higher patient satisfaction, better retention rates, and increased referrals. Our program enhances communication, scheduling, and patient engagement. Includes:

✅ Planning Call with Doctor – Identify patient experience challenges and define objectives.
✅ Team Meeting & Training – Verbal skills, scheduling strategies, and patient-friendly communication.

• How to avoid saying “no” while maintaining office policies.

• Strategies for scheduling efficiency and patient accommodation.

✅ Handouts & Training Materials – Reinforce learning and team action plans.
✅ Follow-Up with Doctor – Review progress and ensure continued improvement.

Choose the Right Approach for Your Practice

No two programs look alike—every solution we provide is fully customized to fit the unique needs of your practice, the dynamic of your staff, and your specific goals. Our consulting services are available as standalone solutions or can be seamlessly integrated into a comprehensive, long-term support plan for continuous improvement.

Whether you need a targeted project or ongoing strategic guidance, we create a tailored approach that aligns with your vision for success.